Do customers mind waiting in a long line if they know they will get good service at the end?
What is more important, a friendly cashier? Or someone who is solely focused on their job?
If a cashier makes a mistake and you must wait, do you like when they make small talk?
Would you pick the cashier that was happy, or the one that was fast?
Do you enjoy when the cashier is complaining about their job?
If you liked the cashier, would you tell management? Or let it go?
If you didn't like the cashier would you tell management? Or let it go?
Thanks for your time!